Privacy Policy

Learn how we collect, use, and protect your personal information

Last updated: January 7, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Business information (company name, industry, role)
  • Payment information (processed securely through third-party providers)

Usage Information

  • Information about how you use our services
  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • To provide and operate our AI-powered lead management platform
  • To process transactions and send related information
  • To send technical notices, updates, and support messages
  • To respond to your comments, questions, and customer service requests
  • To monitor and analyze trends, usage, and activities
  • To personalize and improve our services
  • To detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services:

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Enable enhanced functionality and personalization
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our services.

8. Third-Party Services

Our services may integrate with third-party platforms and services, including:

  • Social media platforms (Facebook, Instagram, WhatsApp)
  • Payment processors
  • Analytics providers
  • Customer support tools

These third parties have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@leadsai.in

Address: Leads AI Privacy Team
19-3-67, padarthi vari street, Sangadigunta
Guntur, AP, India 522003

Phone: +91-8019853355